Cookies Policy
In compliance with the duty of information contained in paragraph 2 of Article 22 of Law 34/2002 of July 11, Services Information Society and Electronic Commerce, this clause cookies aims to inform users clearly and accurately about the cookies used by the web domain ameliavirtualcare.com owned by Psico Smart Apps, SL.
A cookie is a small file that websites send to the browser and download to your computer. Cookies allow the website to store and retrieve information about your visit, such as language and other options, in order to improve the services offered and contribute to a better browsing experience for the user.
Different types of cookies are used in the web portal for different purposes, and the cookies used are listed below:
– NECESSARY COOKIES: Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to areas of the website. The website cannot function properly without these cookies.
| Name | Provider | Duration | Description |
| __cf_bm | hubspot.com | 1 day | This cookie is used to distinguish between humans and bots. This is beneficial to the website in order to produce valid web usage reports. |
| JSESSION | nr.data.et | Session | Retains user states on all page requests. |
| test_cookie | doubleclick.net | 1 day | Used to check if the user’s browser supports cookies.
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– PREFERENCE COOKIES: Preference cookies allow websites to remember user information, triggering user behavior.
| Name | Provider | Duration | Description |
| LANG | ads.linkedin.com | Session | Remembers the language selected by a user with which to display a web page. |
| _icl_visitor_lang_js | ameliavirtualcare.com | 1 day | Stores the user’s preferred language on the website. |
| messagesUtk | ameliavirtualcare.com | 1 year | Stores a unique identification string for each chat session. This allows the web support area to view previous issues and reconnect to the previous attendee. |
| wpml_browser_redirect_test | ameliavirtualcare.com | Session | Stores the user’s preferred language on the website. |
– STATISTICAL COOKIES: Statistical cookies help website owners understand how visitors interact with websites by collecting and reporting information in an anonymous form.
| Name | Provider | Duration | Description |
| __hssc | ameliavirtualcare.com | 1 day | Identifies if browser data needs to be refreshed. |
| _hssrc | ameliavirtualcare.com | Session | Used to recognize the visitor’s browser on re-entry to the site. |
| __hstc | ameliavirtualcare.com | 1 year | Sets an ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes |
| _ga | Google Analytics | 2 years | Records a unique ID that is used to generate statistical data about how a visitor uses a website. |
| _gat | Google Analytics | 1 day | Used by Google Analytics to monitor the request rate. |
| _gid | Google Analytics | 1 day | Records a unique ID that is used to generate statistical data about how the visitor uses a website. |
| hubspotutk | ameliavirtualcare.com | 1 year | Sets an ID for the session. This allows the website to obtain data on visitor behavior for statistical purposes. |
| AnalyticcsSyncHistory | linkedin.com | 29 days | Used in connection with data synchronization with third-party analytics service. |
| ub-emb-id | ameliavirtualcare.com | Persistent | Used by the website to perform variations of its home page. It is used to minimize the bounce rate, which means fewer users leave the page immediately. |
| wpfront-notification-bar-landingpage | ameliavirtualcare.com | Session | Used to detect if you should be presented with a notification bar on your web entry. |
– MARKETING COOKIES: Marketing cookies are used to track visitors on web pages. The intention is to show relevant and attractive ads to the individual user, and therefore more valuable to publishers and third-party advertisers.
| Name | Provider | Duration | Description |
| __ptq.gif | hubspot.com | Session | Collects data on visitor behavior and interaction. |
| _fbp | 3 months | This domain is owned by Facebook. Used to provide a number of advertising products such as real-time bids from third-party advertisers. | |
| _gcl_au | 3 months | Used by Google AdSense to experiment with advertising effectiveness across websites using their services. | |
| ads/ga-audiences | Session | Used by Google Words to reconnect with visitors who are likely to become customers. based on the customer’s online behavior across websites. | |
| bcookie | 2 years | Used by the linkedin networking service to track usage of embedded services. | |
| bscookie | 2 years | Used by the linkedin networking service to track usage of embedded services. | |
| IDE | doubleclick.net | 1 year | Used by Google DoubleClick to record and report on user actions on the website after viewing or clicking on one of the advertiser’s ads for the purpose of measuring the effectiveness of an ad and presenting targeted ads to the user. |
| lang | linkedin.com | Session | Set by LinkedIn when a web page contains an embedded “Follow Us” panel. |
| lidc | linkedin.com | 1 day | Used by the social networking service LinkedIn to track usage of embedded services. |
| pagead/1p-user-list/# | Session | Used to track whether the visitor has shown a specific interest in products or events across multiple websites and to detect how the across multiple sites and detect how the visitor navigates between sites – This is used for measurement of advertising efforts and to facilitate cross-site broadcast rate. facilitate cross-site broadcast rate. | |
| tr | facebook.com | Session | Used by Facebook to provide a range of advertising products such as real-time bids from third-party advertisers. |
| UserMatchHistory | 29 days | Used to track visitors across multiple websites to present relevant advertising based on visitor preferences. based on visitor preferences
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| VISITOR_INFO1_LIVE | youtube.com | 179 days | Attempts to calculate user bandwidth on pages with embedded YouTube videos. |
| YSC | youtube.com | Session | Logs a unique ID to keep statistics on what YouTube videos the user has watched. |
| yt.innertube::nextId | youtube.com | Persistent | Logs a unique ID to keep statistics on which Youtube videos the user has watched. |
| yt.innertube::requests | youtube.com | Persistent | Logs a unique ID to keep statistics on which Youtube videos the user has watched. the user has watched. |
| yt-remote-cast-installed | youtube.com | Session | Logs the user’s video player preferences when viewing embedded Youtube videos. |
| yt-remote-connected-devices | youtube.com | Persistent | Logs the user’s video player preferences when viewing embedded Youtube videos. |
| yt-remote-device-id | youtube.com | Persistent | Logs the user’s video player preferences when viewing embedded Youtube videos. |
| yt-remote-fast-check-period | youtube.com | Session | Logs the user’s video player preferences when viewing embedded Youtube videos. |
| yt-remote-session-app | youtube.com | Session | Logs the user’s video player preferences when viewing embedded Youtube videos. |
| yt-remote-session-name | youtube.com | Session | Logs the user’s video player preferences when viewing embedded Youtube videos. |
This information will be updated as the services offered on this website change.
How to modify the configuration of cookies
The user can restrict, block or delete cookies from Psico Smart Apps, S.L. or any other website from your browser. In each browser the operation is different, you can find how to do it in the help menu of your browser, which establishes the procedure for removal. For more information you can access the following web pages:
- Google Chrome:
https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=es
- Mozilla Firefox:
https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias
- Safari:
https://support.apple.com/es-es/guide/safari/sfri11471/mac
- Internet Explorer:
https://support.microsoft.com/es-es/help/278835/how-to-delete-cookie-files-in-internet-explorer
Disabling cookies may prevent the website from working properly or you may not be able to access certain features of the website.